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Impoundment Lot Supervisor
Job Code:2025-TOWING-007
Department:Towing
Employment Type:Regular Full Time
RepresentationDC 47 2186
Salary Range$53,115 - $70,898
  

General Description:

The (Impoundment) Lot Supervisor is responsible for supervising Lot Officers and their work in the impoundment lots in support of the Towing and Impoundment department. The Lot Supervisor reports to the Head Lot Supervisor.

Principal Duties:
  • Directs the work of the Lot Officers in response to impounded and released vehicles
  • Ensures that activities are properly handled and recorded
  • Trains new Lot Officers, providing instructions as required.
  • Informs superiors of potential problems, needs, etc.
  • Conducts performance evaluations of employees
  • Plans, assigns, and supervises the work of the employees
  • Prepares or maintains clerical records and written reports
  • Monitors and performs vehicle bed checks and lot inventory reports.
  • Prepares weekly auction work and reviews pulled vehicles
  • Run every impounded vehicle for lien holders through PennDOT
  • Knowledge of lot practices and procedures
  • Enforce Towing & Impoundment’s Standard Operating procedure
  • Performs related work as required
Required Knowledge, Skills, and Abilities:
  • Knowledge of NCIC and DLMS
  • Proficient in operating DLMS
  • Ability to train employees on the NCIC & DLMS systems
  • Ability to properly supervise all staff members fairly and consistently
  • Attention to Detail
  • Advanced typing and computer skills
  • Customer Service Skills
  • Must be able to think critically and problem solve
  • Ability to communicate effectively both orally and in writing
  • Ability to work under pressure and with time limitations
  • Knowledge of the Collective Bargaining Agreement (CBA) between the Authority & District Council 33
  • Must handle confidential and sensitive information with discretion
  • Must be able to work outdoors in all weather conditions
Minimum Acceptable Training, Experience, and Education:
  • High School Diploma or Equivalent
  • Valid Driver’s License
  • Minimum of six (6) months’ experience as a Lot Officer II
Working Hours: Schedule: TBD
Selection Criteria:
  • 50% - ASSESSMENT TEST, (COMPUTERIZED)
  • 30% - ORAL INTERVIEW,
  • 10% - ATTENDANCE,
  • 10% - LATEST ANNUAL PERFORMANCE EVALUATION

Applicants who have at least ten (10) years of service will have four (4) points added to their total score. Applicants who achieve a combined score of 36 points from the assessment test, employee evaluation and attendance, based on the weight each category is given, will be invited to the oral interview phase of the process. Only those applicants with a combined total score of 70 will be placed on the eligibility list.