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• Using a multi-line telephone, answers and appropriately routes all incoming calls.
• Greets all residents and visitors in a friendly and professional manner. 
• Provides general information regarding property functions and responds to routine inquiries regarding the property and contact information.
• Takes telephone messages for staff when requested.
• Receives, sorts and distributes incoming mail.
• Receives and logs incoming packages and certified mail.
• Issues packages to residents. 
• Responsible for general maintenance of reception area.
• Walking the property for safety and security precautions.
• Light cleaning when needed.
• Demonstrates an understanding and commitment to fair housing, equal employment and racial/ethnic diversity policies at all times.
• Assists the Community Manager to organize and administer special events, as needed. 

REQUIREMENTS:

• High school diploma, or equivalent, preferred. 
• At least two years of experience as a front desk coordinator or concierge in residential or hospitality. 
  
• Proficiency with MS Office applications (Outlook, Word and Excel software).
• Prior experience with Yardi is preferred but not required. 
• Excellent organizational skills, with ability to work under limited supervision while maintaining a high degree of accuracy and production.
• Superb customer service orientation and effective oral and written communication skills, along with a positive and professional attitude.
• Ability to successfully pass a background screen including credit and criminal and maintain a record that satisfies these requirements.

BENEFITS FOR FULL-TIME EMPLOYEES (AVERAGE OF 30 OR MORE HOURS PER WEEK):

• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• Flexible Spending Account (FSA).
• Company-paid Health Advocate.
• Life Insurance and AD&D.
• Short-term and Long-term Disability.
• 401k Plan with company match.
• Paid Time Off.
• Ten paid holidays.
• Pre-tax Commuter Benefits.
• Employee Assistance Program.
• Legal Insurance.
• Free parking.

ABOUT WC SMITH

WC Smith is a leading multidisciplinary real estate company firmly grounded in the District of Columbia.  We have provided integrated real estate services to the DC metropolitan area for over 50 years, developing and managing a portfolio in excess of 10,000 units of residential real estate.   Founded in 1968, WC Smith has built a reputation as one of the most capable and respected property management and development organizations in the area. 

What sets WC Smith apart from other firms is our holistic approach to community building. We believe it takes more than attractive housing and office buildings to sustain neighborhoods, and over the past 50 years we have developed a successful model for creating and maintaining healthy communities.  Our projects uniquely combine the city’s long-term vision for growth with our residents’ vision for how a community best serves their needs and desires.  We are committed to the viability and sustainability of the neighborhoods we create and to the well-being of the people who live there inhabit them.

We are looking for self-starters and go-getters who demonstrate the resourcefulness, enthusiasm, and relationship building skills essential to offering the best level of service and communication to clients and team members.  Our employees enjoy a friendly work environment in the rapidly developing Capitol Riverfront area, a focus on personal and professional wellness, and opportunities for professional growth. 

WC Smith is an equal opportunity employer and values diversity. Employment decisions are made based on business needs, qualifications, and merit. If you need assistance or accommodation, you may reach us at careers@wcsmith.com or 202-465-7075.

WC Smith does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unlessWC Smithhas an active agreement in place with the recruiter and such a request has been made by the Talent Acquisition team and such candidate was submitted to theWC SmithTalent Acquisition Team via our Applicant TrackingSystem. Any unsolicited resumes or other data submitted toWC Smithin violation of this policy may be used byWC Smithwithout obligation to pay any fees of any kind to the recruiter. Any recruiting agencies or third parties interested in future partnership, please contact careers@wcsmith.com. Failure to comply, could impact future potential partnership.