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• Manage the day-to-day operations for Longfellow
• Provides a high level of customer service to residents
• Oversees and manages a 3,000 square foot co-work space
• Partners with other Managers and the team regarding the leasing
• Cultivates strong relationships with all residents
• Addresses all questions and concerns  
• Works a flexible schedule to accommodate the needs of residents
• Contributes to the retention of residents within the property, including renewal communication 
• Partners with the maintenance team to ensure resident satisfaction
• Reviews and verifies monthly billings, invoices, resident ledgers, and accounting details as needed.
  
• Provides assistance with community initiatives and events as needed.

CAREER EXPERIENCE:

• Minimum 2+ years’ experience in property management experience
  
• Previous successful experience managing and coaching employees
  
• Strong customer service orientation and experience working in a luxury property preferred.
  
• Exemplary problem-solving, communication, and analytic skills.
  
• Highly organized with excellent written and verbal communication, and interpersonal skills.
  
• Understanding of Federal Fair Housing laws, as well as local regulations.
  
• Comprehensive knowledge of Federal and DC Fair Housing laws.
  
• Previous experience utilizing property management software (Yardi preferred).
  
• Advanced Microsoft Office skills such as Outlook, PowerPoint, Excel, and Word.
• Commercial, office management, and or co-work experience is helpful 
  
• Professional demeanor and appearance.
  
• Ability to work a flexible schedule, including occasional evening and weekends, to accommodate the needs of the property 

BENEFITS:

• Health Insurance 
  
• Dental Insurance 
• Vision Insurance
  
• 401k Plan with company match 
  
• Nine paid holidays 
  
• Commuter Benefits
  
• Employee Assistance Program 
  
• Free parking
  
  About WC Smith
  
  WC Smith is a leading multidisciplinary real estate company firmly grounded in the District of Columbia. We have provided integrated real estate services to the DC metropolitan area for over 50 years, developing and managing a portfolio in excess of 10,000 units of residential real estate. Founded in 1968, WC Smith has built a reputation as one of the most capable and respected property management and development organizations in the area. 
  
  What sets WC Smith apart from other firms is our holistic approach to community building. We believe it takes more than attractive housing and office buildings to sustain neighborhoods, and over the past 50 years we have developed a successful model for creating and maintaining healthy communities.  Our projects uniquely combine the city’s long-term vision for growth with our residents’ vision for how a community best serves their needs and desires.  We are committed to the viability and sustainability of the neighborhoods we create and to the well-being of the people who live there inhabit them.
  
  We are looking for self-starters and go-getters who demonstrate the resourcefulness, enthusiasm, and relationship building skills essential to offering the best level of service and communication to clients and team members.  Our employees enjoy a friendly work environment in the rapidly developing Capitol Riverfront area, a focus on personal and professional wellness, and opportunities for professional growth. 
  
  WC Smith is an equal opportunity employer and values a diverse workforce.