Texas Farm Bureau is an Equal Opportunity Employer (M/F/D/V).

Start Over with Job Search
If you already have an applicant profile created, click here to Apply to Additional Positions
Mail and Records Analyst
Job Code:2025-POLADM-002
Company:Texas Farm Bureau Casualty Insurance Company
Location:Waco, TX
Status:Full-time
  
Job Responsibilities:

The Mail and Records Analyst ensures the accurate classification, storage, and retrieval of documents to support workflow and compliance as well as pick up, delivery, and preparation of all mail related items. This role supports multiple departments by maintaining document integrity, assisting with mail operations, and safeguarding sensitive information.

 

MAJOR RESPONSIBILITIES AND AUTHORITY

Daily Mail Related Transportation

  • Pickup and delivery of mail at the Post Office.
  • Pick up and delivery of mail and supplies to CFB and Fleet/Claims office.

 

Departmental Support & Mail Handling:

  • Respond to document retrieval requests from internal departments.
  • Sort and distribute incoming USPS mail and prepare outgoing mail for pickup.

 

Document Classification & Indexing:

  • Accurately index documents by line of business, document type, and policy number to ensure efficient retrieval and workflow distribution.
 

Data Integrity & Compliance:

  • Review policy applications and supporting documentation for completeness, proper signatures, and adherence to underwriting guidelines.

 

Confidentiality & Discretion:

  • Handle sensitive and confidential records with professionalism and discretion.

 

Other Duties:

  • Perform additional tasks as assigned to support departmental goals.

Job Qualifications:

High School Diploma or GED.

Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint).

Strong written and verbal communication skills.

Effective interpersonal skills in person and over the phone.

Ability to manage detailed work independently and collaboratively.

Strong organizational and multitasking skills.

Eagerness to learn and improve processes and skills.

Valid Texas driver’s license and an acceptable driving record.

Other Job Information (if applicable):

PHYSICAL REQUIREMENTS

Repeated use of PC, telephone, and office machines.

Extended periods of sitting and concentrating.

Occasional bending, twisting, crouching, pulling, pushing and reaching in an office environment.

Occasional lifting and moving items weighing up to 30 lbs.

 

WORKING CONDITIONS

Occasional long, irregular work hours.

Work to be conducted in office environment owned or leased by company.