This position maintains and optimizes server hardware, operating systems and application software to maximize the availability and performance of business applications and services. The person may also work closely with Network Administrators and PC support personnel to analyze and resolve end user software program and connectivity issues in a timely and accurate fashion.
MAJOR RESPONSIBILITES AND AUTHORITY
Complete all training and assignments in a timely and effective manner.
Apply departmental standards and procedures to all assignments.
Effectively communicate with appropriate personnel.
Report status on assigned projects.
Manage multiple projects and requests simultaneously.
Function effectively as a team member.
Provide after-hours problem resolution as required.
Install, configure and maintain server hardware and software
Troubleshoot hardware, software and network connectivity issues.
Design server environments which maximize availability and performance
Maintain software service packs and patches for assigned systems
Update and resolve helpdesk work orders per established procedures
Communicate with vendors for problem resolution as needed.
Create and estimate project task lists.
Accomplish all above job responsibilities with assistance. Other duties as assigned.
Pursuing an Associate degree or above in a computer related field from an accredited school.
Good oral and written communication skills.
Good organizational skills.
Good problem solving abilities.
Ability and willingness to learn and extend skills.
Technical Skills:
Microsoft Server and PC operating systems
Linux operating systems
Intel based server hardware configuration and troubleshooting TCP/IP networking
Microsoft Office application software
Basic knowledge of above technical skills.
PHYSICAL REQUIREMENTS
Repeated use of PC, telephone, and office machines.
Extended periods of sitting and concentration.
Occasional bending, twisting, crouching, pulling, pushing, and reaching in an office environment.
Consistently lift and move items weighing up to 40 lbs. without assistance.
WORKING CONDITIONS
Occasionally work long, irregular hours.
Provide after hours problem resolution when required.
Work to be conducted in office environment owned or leased by company.
Travel as required.
REVISED May 2019