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SUMMARY:

Under the direct or remote supervision of the Pharmacist, the Pharmacy Technician assists with day-to-day activities in the pharmacy. This position provides administrative support to medical providers, clinical staff and patients of Sunshine Community Health Center; with a patient-centered, team-based approach. This position will also be required to work with providers and other SCHC staff to assist in the provision of quality primary pharmaceutical and medical services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Provide customer service to patients dropping off or picking up prescription orders
2. Enters and processes prescription orders into the computer and consults with pharmacist, as needed
3. Retrieve, count, and set-up orders to support the work of the pharmacist
4. Creates a profile of the patient’s health and insurance information in the computer system and updates patient profiles, as needed
5. Answers and effectively responds to phone calls
6. Assists the pharmacist and other medical staff, under direct or remote supervision, in the practice of the pharmacy in accordance with local, state, and federal regulations and SCHC policy and protocols
7. Communicates with insurance carriers to obtain payment for prescription claims and troubleshooting insurance coverage issues to ensure resolution
8. Receives inventory, stocks shelves, rotates stock, and verifies all associated documentation. Prepares pharmacy inventory, orders medications and other supplies as needed. Conducts end of month inventory, removes and disposes of any expired stock per SCHC policy/protocol/procedures
9. Communicates with the medical staff to obtain refill authorization and refer patient for appointment, as necessary
10. Operates cash drawer at POS (point of sale)
11. Follows all policies and procedures pertaining to operating a 340B pharmacy
12. Helps with record keeping requirements of the pharmacy
13. Communicates and works closely with pharmacists to provide safe, efficient, and accurate care for all patients
14. Other duties as assigned

EDUCATION and/or EXPERIENCE:

Graduation from high school or equivalent. Two or more years’ experience or training in a pharmacy or healthcare environment is preferred as well as familiarity with daily operations of a pharmacy. Pharmacy Technician Certificate preferred but not required.