Southwest Range Services LLC is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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INFORMATION SYSTEMS TECHNICIAN C - IT DEPARTMENT
Posting Code:2025-034-SRS
Open Date:5/15/2025
Hourly / Salary Rate:PER CBA
Close Date:Open Until Filled
  

POSITION DESCRIPTION:

Provide in-person/remote technical support for hardware, software, and network issues to employees. Diagnose and resolve technical hardware and software issues, ensuring timely resolution and minimal disruption to workflow. Install, configure, and maintain computer systems, printers and peripherals, ensuring compliance with Government standards. Monitor IT inventory, manage asset lifecycle, and maintain accurate records of all IT assets. Assist in the implementation of IT projects and initiatives, collaborating with cross-functional teams for successful execution. Educate users on best practices for technology use, including security and data protection measures.  Keep records and logs of repairs and fixes and maintenance schedule.

 Receives technical guidance from supervisor and work is reviewed for compliance with accepted practices and work assignments.

Work might include cross-utilization into other jobs as required.  May require some overtime and weekend work and possible travel assignments.

MINIMUM QUALIFICATION REQUIREMENTS:

Demonstration of satisfactory skills and good performance in Information Systems Technology; 3 years of experience in the specific field or graduation from a two-year resident course at a technical institute.   Candidate must have a CompTIA Security + Certification.  Must possess a valid driver’s license.  Must be able to lift 50lbs and manipulate laptop and desktop computers during assembly and may be required to enter cableways and racks during installation and troubleshooting.  The candidate selected may be subject to a security investigation and must meet eligibility requirements for access to classified information.

 

DESIRED QUALIFICATIONS: Strong problem-solving skills and a proactive approach to resolving technical issues.  Ability to work effectively in a fast-paced, team-oriented environment. Excellent interpersonal skills with a focus on user satisfaction and support.  Willingness to learn and adapt to new technologies and processes. Experience using Windows Operating systems, software, and computer networks.  Experience with IT support tools, such as ticketing systems and remote desktop applications.