Boat Rental Attendants are the Concierge of the boat rental operations at Lake Anne Plaza and Lake Audubon; meeting and exceeding all customer expectations from friendly assistance with rental process, responsive cleaning, and tidying. They provide a welcoming environment, are knowledgeable of all lakefront and pool programs and activities and are the public face of Reston Aquatics. The ideal candidate is energetic, outgoing, diligent, confident, and well-spoken.

Job responsibilities include; preparing reception area and boats at the beginning of each shift, processing rental waivers/sales, maintaining daily log of sales/customer counts, providing safety instructions and life jacket fittings, assisting customers on and off board boats, retail sales, providing information to customers, routine cleaning, completing reports and forms, securing boats at the end of each shift, recovering/reporting missing boats at end of shift, and assistance with emergency response (crowd control, facility access for EMS, collecting witness statements).

All work is performed in an outdoor environment near and around recreational water. No swimming or in-water tasks are required however some maintenance tasks may involve being on-board a personal watercraft (kayak, stand-up paddleboard, pedal-boat). 

Age 16+
Confident, mature, and well-spoken
Able to provide quality customer service for a diverse population
Experience/comfortability in open-water environment and with personal watercraft
CPR/First Aid certification Required 
Ability to move 50lbs, hear whistle alerts from 50 yards, and see hand gestures from 25 yards.
Corrective eyewear or hearing assistance devices are permitted.