Facilities Supervisor - RED RIVER
LocationKiowa Casino - Red River (Devol, Oklahoma)
Job Code25-FA-2028
DepartmentFacilities
Starting Salary35568.00
  
Job Summary
Performs work as directed by Facilities Manager to repair and otherwise maintain all facilities, furnishings and equipment in a timely and professional manner.
Essential Duties & Responsibilities
> All Team Members must embrace and deliver Kiowa’s Guest Service Standards to every Guest on every shift, as outlined in                                             Orientation, the Team Member Handbook, Standard Operating Procedures (SOPs), and any other related training
> Consistently ensures an exceptional level of service and satisfaction is achieved throughout the property, exceeding the expectations of                         external and internal Guests alike in a timely and effective manner
> In the absence of the Facilities Manager will issue work assignments
> Repairs damaged facilities and furnishings
> Performs preventative maintenance as directed
> Paints, repairs and hangs drywall, wallpaper
> Performs minor repairs of plumbing systems and equipment
> Performs facility modifications as directed
> Cleans parking lot
> Repairs carpets
> Moves furniture and equipment
> Promptly responds to all repair requests
> All other duties as assigned
> Must adhere to departmental, organizational, state, and federal safety rules and regulations, applicable processes for safe operation, appropriate           Personal Protective Equipment, in addition to any/all related controls for personal welfare and the safety of others
 
Knowledge, Skills & Abilities (KSA)

SSPECIFICS REQUIRED:
> High school diploma or GED required
> At least 21 years of age
> 2 years from a Vocational Tech School and 3 years of experience in plumbing, mechanical, and HVAC

-OR-

> 5 years of experience with plumbing, carpentry, mechanical, and HVAC
> Knowledge of all safety procedures associated with the well-being of the building and of the Guest and Team Members
> Valid Driver’s License and be insurable on Company’s Policy

PREFERRED:
> Working knowledge of the Gaming Industry and the laws and regulations governing gaming operations
> Working knowledge of the Americans with Disabilities Act (ADA) of the building specifications of the building

SKILLS REQUIRED:
> Good computer skills with experience in word processing, databases, and spreadsheets (ability to demonstrate proficiency)
> Strong organizational skills
> Excellent written communication skills
> Excellent verbal and interpersonal communication skills
> Accurate and detail-oriented
> Excellent problem solving skills
> Guest service, interpersonal, and teamwork skills necessary to maintain quality service delivery

ABILITIES REQUIRED:
> Ability to maintain high confidentiality
> Ability to independently manage multiple tasks in a professional manner
> Ability to work independently with minimal supervision
> Ability to work cooperatively with all departments
> Ability to independently lift up to 50 pounds daily
> Ability to work under extremely stressful situations
> Ability to maintain a professional demeanor 
 

 
Physical Demands / Work Environment
PHYSICAL DEMANDS: Must be able to communicate using written, oral, and computer methods.  Must be able to stand and exert fast-paced mobility for periods of up to 8 hours.  Must be able to walk, sit, and/or stand for long periods of time.  Must have a good sense of balance, and be able to bend and kneel.  Must be able to push, pull, and grasp objects.  Must be able to climb a ladder.   Must have the ability to independently lift up to ¬50 pounds daily.  Must have manual dexterity necessary to manipulate electrical and mechanical equipment.  Must be able to navigate stairs and work at high elevations.

WORKING ENVIROMENT: Office, gaming floor, and convention center environment, to include; flashing lights, frequent loud noises, and cigarette smoke. Extensive computer use. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile Guests. High volume, direct public contact.  May be required to work in extreme weather, including extreme heat, cold and inclement weather.
 
Disclaimer of Conditions of Employment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All Kiowa Casino employees are responsible to ensure that their designated operations are in compliance with Kiowa Casino policies, Tribal policies, State compact and Tribal gaming regulations.

Conditions of employment with Kiowa Casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing an introductory period as outlined in Kiowa Casino Policy. Candidates for this position will be required to have dependable transportation available to them without notice. Must also maintain a Valid Driver’s License and be insurable on our company’s policy throughout your time of employment with the Kiowa Casino.