Employee Dining Room Attendant - RED RIVER
LocationKiowa Casino - Red River (Devol, Oklahoma)
Job Code24-HO-1828
DepartmentHospitality
Starting Salary13.00
  
Job Summary
The Attendant is responsible for maintaining sanitary conditions in the EDR at all times. Additionally, the attendant is responsible for monitoring the flow of guests into and out of the EDR and maintaining food levels.
Essential Duties & Responsibilities
>All Team Members must embrace and deliver Kiowa's Guest Service Standards to ever Guest on every shift, as outlined in Orientation, the Team Member Handbook, Standard     Operating Procedures (SOP's) and any other related training.
> Consistently ensures and exceptional level of service and satisfaction is achieved throughout the property, exceeding the expectations of external and internal  Guests alike          in a timely manner.
> Ensures the outlet environment is cleaned to standard at all times.
> Maintains and monitors levels of all EDR supplies and communicates inventory needs to management.
> Ensures all surfaces and cabinets are neat, clean, and well supplied.
> Is aware of daily menu.
> Greets all team members entering the outlet.
> Keeps hot/fresh food on the line.
> Follows all safety/sanitation guidelines.
> Keep table tops and chairs clean and in order.
> Keep floors clean.
> Check in with proper supervisor after coming on and before leaving shift.
> Keeps table condiments (containers, napkins, etc.) stocked and clean.
> Perform other duties prescribed by management.
> All other duties assigned.
> Must adhere to departmental, organizational, state and federal safety rules and regulations, applicable processes for safe operations, appropriate Personal Protective Equipment, in addition to any/all related controls for personal welfare and safety for others
Knowledge, Skills & Abilities (KSA)
KNOWLEDGE AND CERTIFICATION REQUITED:
> High school diploma or GED required
> At least 21 years of age

SKILLS REQUIRED:
> Good verbal communications skills
> Customer service, interpersonal and teamwork skills necessary to maintain qualityservice delivery
> Accurate and detail oriented
> Basic math skillsAbilitiesRequired:
> Ability to maintain high confidentiality
> Ability to independently manage multiple tasks in a professional manner
> Ability to work independently with minimal supervision 
> Ability to independently lift up to 50 pounds routinely 
> Able to prioritize tasks
Physical Demands / Work Environment
PHYSICAL DEMANDS
While performing the duties of this position, the team member is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The team member will be required to maintain a positive facial expression and body language for long periods of time. The team member must occasionally lift and/or move up to 50 pounds.

WORKING ENVIRONMENT
Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile individuals.
Disclaimer of Conditions of Employment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All Kiowa Casino employees are responsible to ensure that their designated operations are in compliance with Kiowa Casino policies, Tribal policies, State compact and Tribal gaming regulations.

Conditions of employment with Kiowa Casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing an introductory period as outlined in Kiowa Casino Policy. Candidates for this position will be required to have dependable transportation available to them without notice. Must also maintain a Valid Driver’s License and be insurable on our company’s policy throughout your time of employment with the Kiowa Casino.