Cage Cashier (Part Time) - RED RIVER (Tipped)
LocationKiowa Casino - Red River (Devol, Oklahoma)
Job Code22-CA-1643
DepartmentCage Dept
Starting Salary13.00
  
Job Summary
Performs Cage cashiering duties such as the exchange of money for chips and tickets, check cashing, debit and credit transactions, prepare jackpot transactions, and counting and recording hospitality cashier tips; including all required documentation.
Essential Duties & Responsibilities
> All Team Members must embrace and deliver Kiowa’s Guest Service Standards to every Guest on every shift, as outlined in Orientation, the Team Member Handbook, Standard Operating Procedures (SOPs), and any other related training
> Consistently ensures an exceptional level of service and satisfaction is achieved throughout the property, exceeding the expectations of external and internal Guests alike in a timely and effective manner
> Maintains a bank throughout shift
> Completes and signs associated accountability forms
> Conducts Guest even money transactions
> Redeem tickets
> Redeem chips
> Sets up equipment prior to opening of Cage window
> Has working knowledge of Title 31
> For the Team Member window; will prepare jackpot transactions including all related documents
> For the Team Member window; will count and keep a record of tips for hospitality department cashiers
> Completes Multiple Transaction Log (MTL), Monetary Instrument Log (MIL), and Currency Transaction Report (CTR)
> Maintains a high level of Guest confidentiality
> Maintains the Cage in a neat and orderly manner
> All other duties as assigned
> Must adhere to departmental, organizational, state, and federal safety rules and regulations, applicable processes for safe operation, appropriate Personal Protective Equipment, in addition to any/all related controls for personal welfare and the safety of others

Knowledge, Skills & Abilities (KSA)
Specifics Required:
> High school diploma or GED required
> At least 21 years of age
> 1 year prior cashiering experience

Preferred:
> Working knowledge of the gaming industry and the laws and regulations governing gaming operations

Skills Required:
> Basic computer skills
> Strong organizational skills
> Strong written communication skills
> Strong verbal communication skills
> Guest service, interpersonal, and teamwork skills necessary to maintain quality service
> Accurate and detail-oriented
> Strong problem solving skills

Abilities Required:
> Ability to maintain high confidentiality
> Ability to independently manage multiple tasks in a professional manner
> Ability to work independently with minimal supervision
> Ability to work cooperatively with all departments
> Ability to manage extensive amounts of paperwork
> Ability to operate most office equipment
> Ability to independently lift up to 30 pounds routinely
> Ability to count large sums of money
> Ability to process basic mathematical functions

Physical Demands / Work Environment
PHYSICAL DEMANDS: Must be able to communicate using written, oral, and computer methods. Must be able to operate computer equipment (for extended periods of time). Must be able to stand and exert fast-paced mobility for periods of 8-hours or more. Must have manual dexterity necessary to manipulate computer equipment. Must be able to lift up to 30 pounds.

WORKING ENVIROMENT: Office, gaming floor, and convention center environment, to include; flashing lights, frequent loud noises, and cigarette smoke. Extensive computer use. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile Guests. High volume, direct public contact.

Disclaimer of Conditions of Employment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All Kiowa Casino employees are responsible to ensure that their designated operations are in compliance with Kiowa Casino policies, Tribal policies, State compact and Tribal gaming regulations.

Conditions of employment with Kiowa Casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing an introductory period as outlined in Kiowa Casino Policy. Candidates for this position will be required to have dependable transportation available to them without notice. Must also maintain a Valid Driver’s License and be insurable on our company’s policy throughout your time of employment with the Kiowa Casino.