Davidson Technologies, Inc. is an Equal Opportunity Employer (M/F/D/V).

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2017-1369-RP: End User Support (14777) Technician III - Huntsville, AL
LocationAL, Huntsville
ScheduleFull Time
Company1) Davidson Technologies, Inc.
  
Job Responsibilities
The Windows CSA will be required to support, troubleshoot and resolve software/hardware conflicts/problems on these platforms: Windows 7 workstations, configuration and installation of related peripherals. Will be responsible for loading and supporting required system software including: Microsoft Office 2010, additional products in the Microsoft suite of software, test applications and GOTS (Government Off The Shelf) Software. Will be required to coordinate efforts with Network Operations Center and Resource Management personnel to resolve Incident Requests and Engineering Change work orders. Other duties and occasional travel may be required. This position may occasionally be required to work extended and/or non-prime hours.
Qualifications

• Associate's degree in Information Technology or related discipline and 2 years previous experience with Windows 7 operating systems and related networking (TCP/IP, DHCP, DNS). • Experience with SCCM, and remote administration.  • Experience with Active Directory. • DoD Secret security clearance. • Candidates must have completed and be enrolled in Continuing Education (CE) with a Security+ certification or other IAT level II 8570 compliant certification or above.  • Essential qualifications for a successful candidate include: the ability to quickly adapt to new situations, a strong commitment to a team environment, the capacity to work unsupervised and an ability to communicate effectively and efficiently with co-workers as well as management.  • Ability to lift 50 lbs.

?Microsoft Certification(s) MCTS (669, 680 and/or 681) and MCITP (680 and 685 or 686) certifications a plus. CompTIA Certification(s) A+, NET+, and SEC+. Experience using Remedy software (Action Request System). Audio Visual, Blackberry, and VOIP Telephone equipment experience beneficial.  Scripting:  Power Shell, VBscript, or JavaScript a plus.  Experience with Virtual environments.  TS/SCI preferred but not required.