Preference for Hiring in Employment

It shall be the policy and practice of the Corporate Employers to recruit Corporate Team Members according or the following priorities:

First: Qualified candidates who are enrolled members of the Pueblo of Pojoaque.
Second: Qualified candidates who are not enrolled members of the Pueblo of Pojoaque, but who are spouses, significant others, or children of enrolled members of the Pueblo of Pojoaque. 
Third: Qualified candidates who are enrolled members of another (Non-Pojoaque) Indian Tribe.
Fourth: Other qualified Candidates
 

 

2024-BTI-046: Room Attendant
Code:2024-BTI-046
FT/PT Status:Full Time
Department:Hilton Santa Fe Buffalo Thunder Resort
  

JOB PURPOSE:   Responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.

 

ESSENTIAL FUNCTIONS:

  • Clean rooms/suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming, and washing windows/tracks. Reports rooms as clean and available. Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.
  • Strip dirty linens/towels and remove used amenities from room/suite.
  • Check maid cart for supplies, stock as needed.
  • Greet guests immediately with friendly/sincere acknowledgement.
  • Replenish linen and guest amenities.
  • Respond to special requests by guests (such as providing extra amenities or service time requests).
  • Provide customer service to guests, including information about hotel services, activities, and local attractions.
  • Assist co-workers, as requested.
  • Other duties as assigned.

 

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

  • Must be at least 18 years of age
  • Ability to work independently.
  • Physically able to move large objects such as carts, large bags of linen, ironing board.
  • Physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles.
  • Ability to read and recognize room/suite numbers.
  • Ability to communicate effectively with guests and team members verbally or in written form.
  • Ability to learn, follow, and enforce standards for cleanliness as they apply to all aspects of suite.
  • Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.

 

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

  • High school graduate or equivalent required.
  • 6 months to 1-year cleaning experience in housekeeping or janitorial services preferred.  
  • Additional language ability preferred.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: 

  • Sedentary: 10%; Walking: 90%
  • Shift work required; must be able to work weekends and holidays; may need to work overtime.
  • Ability to grasp, lift, and carry or otherwise move materials weighing up to 50 lbs.
  • With assistance, lifts, carrying, pushing, and pulling up to 80 lbs.
  • Ability to move throughout building, bend, stoop, and reach to assist room attendants, house persons, laundry attendants in the completion of their duties and in their absence.
  • Required to work weekends, holidays, and overtime as needed.