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013-VIS-IL0-17: Technical Writer III
LocationIL01 - Illinois, Rock Island
City (if not listed above)
CompanyVista International Operations, Inc.
Date Opened5/11/2017
Position ScheduleFull Time
Technical Writer IIIs (TW III) provides research, development, and creation of audio/video content, printed manuals, documentation, and other supporting materials for software, hardware, technical procedures, and computer-related services. Write, organize, enter, and compile online help files to support end users. Prepare and maintain documentation and publications relating to users, systems, programming, operations, products, and services. TW III gathers and researchs technical information including engineering and development information, for use in documentation activities. TW III will interview programmers, engineers, developers, and other technical personnel to become familiar with product technology and development methods. Maintain understanding of applications and levels of user proficiency. Prepare written documents following standard guidelines for technical publications and coordinate layout and organization of documentation. They also review, edit, and proofread materials written by others to ensure quality, accuracy, and consistency with requirements, identifying problems and suggesting revisions. • High level of organizational skills • Expertise in writing technical documentation and user manuals • Experience working with developers and end users in gathering and documenting business processes and application requirements • Experience with software testing, developing end user acceptance testing plans, & delivering guidance for end user testing • Experience managing the full suite of documentation for business applications, updating throughout the application lifecycle • Ability to deliver formal classroom training to end users
Associate’s degree in IM field or equivalent experience
1-2 years software development and/or quality assurance experience
Special Requirements/Certifications
Must have a favorable NACI.
Physical Requirements