You will be asked to provide three (3) professional references and the past five (5) years of education and employment history.  The application is 9 steps and typically takes 9-11 minutes.

This description is intended to describe the essential job functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned, and management may, with or without notice, add or change the duties at any time. Employees are employed “at will”.

Notice to Applicants: All applicants offered employment with Chugachmiut will be subject to a background investigation. Offers of employment are contingent on the successful completion of a background investigation conducted in accordance with Chugachmiut policy and Public Law 101-630. Every offer of employment with Chugachmiut will be made contingent on a background investigation. The nature and extent of the investigation will depend on the job duties of the position for which an offer is made.

USE OF INFORMATION OBTAINED IN A BACKGROUND INVESTIGATION

Information obtained from a background investigation will be considered for employment purposes as permitted by federal and state law and in accordance with Chugachmiut’s policy. Information will be reviewed to determine:

• Whether an individual made false statements or material omissions on an application for employment or during an interview;
• Whether an applicant or employee, based on the job duties of the position in question, poses a threat to security and/or employee safety in the workplace; and
• The likelihood of an applicant or employee being successful and productive on the job.

This position requires a punctual, dependable individual who shall maintain strict client and program confidentiality along with knowledge of office practices and procedures.  As a person of contact with the clinic, this individual must possess a professional attitude, including a pleasant personality, professional appearance, and grooming which conforms to general business standards.  Under the direction of the Regional Office Manager primary responsibilities include administrative support tasks and maintenance of patient and administrative records. 

1. Answer a multi-line telephone system in a prompt, pleasant and professional manner
2. Screen, route, and refer calls as needed
3. Provide general information about available services
4. Greet patients and other customers promptly and courteously
5. Maintain strict client and program confidentiality and excellent customer service for patients and other customers
6. Schedule  patients for clinic appointments
7. Coordinate and follow up with patient referrals and other services
8. Registration and verification of eligibility for services and third party resources 
9. Retrieve and maintain medical records for all patients receiving care and utilize the Electronic Medical record
10. Enter data, maintenance and timely submission of  required patient encounter forms,  patient data, statistical reports and other required documentation
11. Initiate and/or coordinate referrals for Contract Health Services, Medicaid travel or other assistance as required
12. Assists in preparing and delivering outgoing and incoming mail in accordance with established procedures
13. Operate and maintain a variety of office equipment including, but not limited to, multi-line phone system, laser printers, a fax machine, Xerox copier machines, postage meters, and computers. 
14. Document maintenance needs on all office machines coordinate repair requests with Regional Office Manager
15. Track and maintain a data base of client information for coding, and statistical reports
16. Ensures complete demographic and medical record is maintained on each patient and updated frequently
17. Assists with the preparation and coordination of conferences, meetings, community events and/or accommodations for providers
18. Monitor and coordinate with Regional Office Manager re:  ordering and stocking of office supplies
19. Ensure office, reception and desk areas are maintained in a clean, organized and professional manner
20. Perform other duties as assigned

• High School graduate or GED required.
• Experience in general office practices or medical office preferred
• Basic computer skills required

This is an on-call, as needed, itinerant position that works up to 750 hours per year. Hours of work are Monday to Friday, 8:30 a.m. to 5:00 p.m. Chugachmiut maintains a drug/alcohol non-smoking work environment.