You will be asked to provide three (3) professional references and the past five (5) years of education and employment history.  The application is 9 steps and typically takes 9-11 minutes.

This description is intended to describe the essential job functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned, and management may, with or without notice, add or change the duties at any time. Employees are employed “at will”.

Notice to Applicants: All applicants offered employment with Chugachmiut will be subject to a background investigation. Offers of employment are contingent on the successful completion of a background investigation conducted in accordance with Chugachmiut policy and Public Law 101-630. Every offer of employment with Chugachmiut will be made contingent on a background investigation. The nature and extent of the investigation will depend on the job duties of the position for which an offer is made.

USE OF INFORMATION OBTAINED IN A BACKGROUND INVESTIGATION

Information obtained from a background investigation will be considered for employment purposes as permitted by federal and state law and in accordance with Chugachmiut’s policy. Information will be reviewed to determine:

• Whether an individual made false statements or material omissions on an application for employment or during an interview;
• Whether an applicant or employee, based on the job duties of the position in question, poses a threat to security and/or employee safety in the workplace; and
• The likelihood of an applicant or employee being successful and productive on the job.

Manages and coordinates all activities for dental services within the Chugach Region. Handles procedures involving patient-clinic interactions. Also assists with dental providers as needed. Will work in close association and under the supervision of the Health Services Operations Director. Performs chairside assistance and related duties in all phases of restorative, prosthodontic, surgical, endodontic, interceptive orthodontic, and periodontal treatment as provided in general dentistry. Assists the dental team with direct patient care (infants, children, adolescents, adults, and geriatric) and supports the dental program throughout the Chugach Region.   

Dental Coordinator

• Improves patient experience and quality of care by focusing on optimal patient access, continuity, and team-based care.
• Provides superior patient service demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction per patient needs, company policies and procedures, government regulations, and dental board standards.
• Serves as the main point person for dental services and dental operations.
• Coordinates dental service schedule for the Chugachmiut region and provides at minimum, a six-month dental service schedule.
• Schedules staff and motivates the team for optimal practice performance.
• Maintains Microsoft clinic calendar updates for dental service schedule for Chenega, Port Graham, Nanwalek, Seward, and Tatitlek.
• Ensures travel requests and trip reports are processed on time and according to the organization’s travel policy.
• Ensures dental team follows the organization and tribal-specific COVID-19 testing protocols.
• Ensures dental appointments are walked out after each appointment to assist with timely billing and accurate month-end reporting.
• Takes initiative, holding team and self-accountable to the highest standards of performance and behavior.
• Submits pretreatment estimates/prior authorization to insurance. Works with the patients and billing team on major dental treatment plans and billing.
• Submits referrals, overseeing incoming and outgoing medical and/or dental documents.
• Handles incoming/outgoing dental calls, and screens phone calls.
• Orders dental supplies and maintains adequate inventories throughout region.
• Ensures department compliance with radiation safety protocol.
• Acts as the liaison between the dental providers and labs for prosthodontic cases.
• Oversees and maintains sterilization logs.
• Maintains a current treatment needs list for each location.
• Maintains a call list of patients and fills in canceled appointments. Confirms appointments and sends proactive reminders.
• Oversees general maintenance and equipment needs in dental clinics.
• Provides quarterly dental program reports to the health services division and operations directors for inclusion in quarterly BOD reports.
• Verifies and reviews materials for conformance with established regulations and procedures related to dental clinic patients and services provided by the dental team.
• Assumes primary training responsibilities for dental EHR training. Maintains training manual for dental EHR software and procedure manual for dental services.
• Facilitates equipment or software updates or upgrades and new hardware or software installation as needed.
• Prepares dental services correspondence to patients, dental team, and others under the direction of the health services directors.
• Facilitates employee communication meetings and delegates tasks accordingly.
• Helps to hire, train, orientate, and mentor new staff, including new and existing HAA’s who will be acting as front desk for dental services.
  

Dental Assistant

• Maintains operatories in a neat and orderly fashion and within standards for clean dental procedures.
• Schedules patient appointments and assists with obtaining prior authorizations.
• Receives patients to the department in a friendly, professional, and courteous manner.
• Prepares patients, sterilizes, and disinfects instruments, sets up instrument trays, prepares materials, and assists the dentist and/or dental health aide therapist during dental procedures. Assists with scheduled maintenance and quality control testing of equipment and instruments in compliance with manufacturer and CDC recommendations. (sterilizer, x-ray dosimetry, x-ray processor, etc.).
• Adheres to OSHA Compliance Standards by maintaining current Safety Data Sheets and sterilization and quality assurance procedures.
• Performs intra-oral procedures as directed by dentist and/or dental health aide therapist.
• Prepares and maintains dental instruments, supplies, and equipment.
• Maintains dental equipment according to protocol and manufacturer’s guidelines.
• Adheres to Environmental Protection (EPA) standards for Dental Amalgam Waste and other hazardous materials. Cleans and sharpens instruments; sterilizes instruments using autoclave and dryclave techniques and keeps necessary records thereof.
• Prepares dental supplies as requested, such as sterile trays, packs, sutures, etc.
• Organizes and lays out instruments and materials needed for each treatment properly.
• Verifies reason for the visit and patient health history (basic health review, medications, understanding impact with dentistry) and documents appropriately in patient’s record.
• Records specific information on the patient's record as dictated by the dentist and/or dental health aide therapist.
• Hands instruments and other materials to the dentist and/or dental health aide therapist during procedures.
• Keeps intra-oral area of operation clear and dry using high-speed evaluator, suction tip, and irrigation; retracts tissue, tongue, and cheek.
• Operates dental x-ray equipment to take digital and panograph radiographs.
• Relays dentist’s and/or dental health aide therapist’s instruction to the patient for post-treatment care. 
• Provides education on oral hygiene and plaque control techniques. 
• Observes appropriate infection control measures pre-and post-operatively.
• Assists with routing patients for medical tests and services required. 
• Maintains inventory and orders clinic supplies and materials necessary to serve the community’s dental care needs.
• Participates in continuous quality improvement activities.
• Aids in the training of dental assistants, students, dentists, and dental health aide therapists. 

• Bachelor’s degree; OR equivalent combination of education, training, and work experience.
• Completion of Dental Assistant Training Program; or completion of a Commission on Dental Accreditation (CODA) Program; or Dental Assisting National Board Certification; or equivalent training and experience. Certification is preferred but not required.
• Basic Life Support (BLS) Certification required or ability to obtain certification.
• Experience working with Alaska Natives and/or other Native Americans is preferred.

Hours of work are 8:30 a.m. to 5:00 p.m. with an hour for lunch. This is a full-time 37.5 hours per week and 1950 hours per year position. Chugachmiut maintains a drug/alcohol free and non-smoking environment. 

Benefits: Chugachmiut offers its employees a generous and robust benefits package. Please visit www.chugachmiut.org for a complete list of our benefits.

Relocation Expenses: Up to $5,000 for legitimate moving expenses per IRS regulations, for additional information on moving expenses, please visit the following:  https://www.irs.gov/pub/irs-pdf/p521.pdf